Yup. I’ll ruin the surprise for you right here: My year and a half old laptop is still a big fail whale.
I’ve backed up. I’ve cleaned up my drives. Installed all software updates religiously. Shut my computer off every night. Disabled screensavers and any energy settings. Tried using only the battery to power it. Then tried using only the adapter to power it.
It’s still freezing unpredictably. It’s still displaying weird stuff on the screen unpredictably. I can’t get the people at the Apple store to see it. I tried to video the issue, but it’s difficult to see on a camera and because the stupid keyboard won’t work, I can’t take a screen shot. AWESOME.
So I’m still stuck with the worst piece of Apple machinery I’ve ever owned.
I had to give up a freelance client to a friend because I simply couldn’t promise I could get his project done on time. I had to put off TWO other sites indefinitely until I can get this fixed (do you know how maddening it is to work on something only to lose everything because your machine freezes. Whenever the hell it feels like it?).
Does ANYONE ANYWHERE have ANY suggestions for me? I’m at the point where I’m losing business, and so far the only suggestion Apple has for me is to ship my machine to them for a week. And my vacation is STILL a month away. I can’t do this for another month….
Apparently “business critical machine” means nothing.
If I were as rich and successful as I wish I could be maybe I could afford to purchase a back up machine for times like this. Unfortunately I can’t get ANY WORK DONE so I guess that won’t happen for an even longer amount of time.
Seriously. I’m really starting continuing to go crazy.


{ 4 comments… read them below or add one }
Wow.
I am sorry.
I thought this kind of sh*t doesn’t happen on a Mac.
My only suggestion I suggested before though I realize there are many reasons people might not want to do it. But at times when we’ve had to send in our Mac laptop for repair, we have purchased an identical one and transferred all our data to it, then when we get the original one back, resold the original, now repaired one. We take a bit of a hit but it was the only solution we could come up with to not leave us computer-less for days… good luck. This is truly sucktastic.
Rent one for a week and send it in, or drop it and bring them the pieces in a bag.
Also, just FYI, the times we’ve had to send ours in and they quote us something like a week it’s generally been more like 2 days total. It’s always much faster than they quote, in my experience.